con‧fi‧o - /kõn.fi.ˈaɾ/

Welcome to Confio Insurance - Insurance Advisers you can trust!

The word “Confio” is a latin word that means “trust”, and this essential tenet is at the centre of everything we do.

At Confio Insurance, we are experts in business insurance. We have vast experience working in the insurance industry, and specialise in providing our clients with relevant advice, effective coverage and innovative solutions to mitigate risk.

As part of the Insurance Advisernet Group, we are an award winning insurance advisory firm assisting businesses across Australia and New Zealand. This is why at Confio, you can expect market leading value, choice, and advice you can trust.

OUR INSURANCE PARTNERS

PRODUCTS & SERVICES

Business Insurance

One of the most vital parts of being in business is to have effective business insurance. From insuring equipment and assets to protecting your livelihood from any possible legal liability. Our advisers have you covered.

Personal Insurance

Protecting your personal assets is our interest. Whether it’s your home, your investment property, your car, your boat or your plane. We are here to give you a personalised service with advice you can trust.

Risk Advisory

Trusted risk advisory is what our clients come to expect when they liaise with one of our advisers. Risk management reviews, risk mitigation and tailored risk solutions are what make our advisers innovative.

Claims Handling

Our technical experience in claims handling is what has clients have a better claims experience. We manage the claims process for our clients so that they can focus on what they do best and grow their business.

Assess

We look at all your insurance needs

Broker

We review all available insurance options

Negotiate

We negotiate wording and terms on your behalf

Funding

We can provide competitive and independent funding options

Safe Hands

During the claim process we will guide you, deal with the insurers and manage the claim

Trust In Our Process

  • Assess clients business activities and advise on current risks
  • Review current insurance and advise on coverage and pricing deficiencies
  • Collect information to empower our negotiation process – maximising the result
  • Negotiate with insurers locally and globally (depending on the risk)
  • Present and discuss negotiated options to client
  • Advise on recommended insurance solution on the basis of negotiations
  • Confirm cover in place with insurers on client’s instructions
  • On-going support and advice for client
  • Manage claims dealings between the client and the insurer
  • Continually review the clients insurance solution

CONTACT US FOR AN

OBLIGATION FREE REVIEW

CONTACT NOW

WHAT OUR CLIENTS SAY

Nikki Firth
Your Accounting Sanctuary - Accountants

Will and the team at Confio are worth their weight in gold! I started my business and wanted to hit the ground running. Although I know my own industry I wasn’t sure about the right types or specific levels of insurance that I would need. Will made the process smooth and simple; carefully making sure that I understood all the necessary terms and covers. He also opened my eyes to cyber insurance – with Confio by our side we feel very well protected whilst our business grows. I’d recommend them to all my business contacts!

Rob Nasr
Platinum Lawyers - Commercial, Property and Family Lawyers

The Confio Team reviewed our risk exposure and gave us an in-depth review of cyber insurance as well as our professional indemnity. Will and his team are very experienced and we valued their technical review of the insurers products. We strongly recommend our clients to utilise the services of Confio Insurance.

Alvie Oliveira
Cane Financial - Mortgage Brokers

Reliability and Trust. This is the very first thing that comes to my mind when I think about Will Freitas and Confio Insurance. With insurances, you never know how great your provider is until the time to “fight” for your claim comes. With Will I can honestly relax and fell confident that everything will be sorted with the best outcome. I would definitely recommend Confio Insurances to all my friends, family and clients. When I refer someone on Will’s direction I can relax and know that they will be helped in the most honest possible way.

Gary Freitas
Lumapixel - Video Production

Confio has changed the way we look at our general insurance and coverage. We had no idea we were so exposed to risk before their review. They combined technical product knowledge with a business acumen that gave us a real insight into our risks and ultimately helped us achieve some peace-of-mind. We would happily recommend Confio to anyone who needs genuine advice and an in-depth review of their insurance cover. Not only do we have more coverage, we saved money too, what more can you ask for.

Cassie Hallinan
Stirling & Andie - Architects

We have developed a great relationship with Confio Insurance. We were not sure of the insurance we needed as a new duo architecture studio. William took the time to understand our needs and assess potential risks that we would need to be insured for.

Not being my field of expertise, obtaining the right insurance was stress free and easy. The transparency of the process made us confident that we were being looked after – and even better – that we will be covered with the professional support at the time of any claims should it be required.

Anyone needing to confirm that their policy in terms of coverage and costs is best suited for you – call William from Confio Insurance.

Diana Hauschild
Calais Accounting - Accountants

I’ll always refer everyone I know in need of insurance to approach William Freitas. His communication and customer service has been amazing with my clients. Great service and works to find you the best coverages and prices available

F.A.Q's

What does Confio do?

Confio acts on the client’s behalf to source insurance quotes from insurers around the world, compare the options and provide advice on which insurance policies client’s should and should not buy. As trusted insurance advisers, we are on your team, helping you get a better result out of the insurers.

What insurance policies do I need?

Great question! This is where we provide value. We understand your business and your risks and advise on what you need and don’t need. Call us now for an obligation free review.

How do I make a claim?

We make the claim for you on your behalf. Contact us as soon as you are aware of a situation that may lead to a claim and we can get involved. We liaise with you and the insurers to ensure the most favourable outcome is reached.

Is Confio an Insurance Broker?

Our role is very similar to an Insurance Broker however we are Insurance Advisers. We believe in providing value and client’s can expect a much higher level of advice and service for your Confio Insurance Adviser.

What makes Confio so different?

It is more than just our passion for growing and protecting our client’s businesses. We have decades of technical experience within the insurance industry and can provide superior outcomes through our insurance underwriting backgrounds (we’ve worked for insurers for many years, so we know their tricks).